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Terms & Conditions

Waiver of Liability

I recognize and understand the risks of physical injury inherent to dance and dance training and I fully assume those risks. I hereby release Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd (proprietor of the Richmond studios)  (together "Forever Dance") and their respective employees and dance teachers from all liability for injuries sustained or illnesses contracted, by me or my child, while attending or participating in any private lessons, group classes, rehearsals, workshops, studio events or performances. I agree to indemnify, defend, and hold harmless Forever Dance and their employees and dance teachers in relation to all liabilities, costs and judgments arising from acts or omissions committed by me or my child which result in injury or damage to any person or property.


Protection of Property


I understand and agree that it is my sole responsibility to safeguard my personal property while attending or participating in any private lessons, group classes, rehearsals, workshops, studio events or performances. I hereby release Forever Dance and their employees and dance teachers from all liability for loss or damage to my personal property while attending private lessons, group classes, rehearsals, workshops, studio events or performances. I also agree to abide by any rules, regulations and policies set forth by Forever Dance and notified to me.

Medical Attention

In case of physical injury or medical emergency, I hereby authorize Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd to make necessary arrangements to transport myself or my child to a medical treatment facility as necessary. All such transportation and medical treatment will be at my sole cost and expense. I further state that I will pay any medical costs that may be incurred as a result of injury to me or my child during participation or attendance in any private lessons, group classes, rehearsals, workshops, studio events or performances. In extreme emergency, or if my child is under 18 years of age, I understand that Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd will attempt to notify the person(s) I have named as my emergency contact(s) of my condition, or that of my child and how to reach me.

Photo Release

Forever Dance reserves the right to use photographs and videos taken during private lessons, group classes, rehearsals, workshops, studio events or performances, or other affiliated events for the purposes of instruction, advertising and promoting Forever Dance and its programs. This includes sale of performance DVD’s. Students, or parents of students who are minors, who do not wish to comply with this policy must notify Forever Dance prior to participating in any lesson, class, rehearsal, workshop, event or performance.

Cancellation Policy

Your appointments are very important to us as they are reserved especially for you. We understand that sometimes you might find yourself unable to keep your appointment, so we ask that you give us 24 hours’ notice and call Richmond on (03) 9421 1228 to cancel or reschedule. This small courtesy of 24 hours’ notice allows us to schedule another client and in turn creates a higher availability of services for you as well as others. Since the services are reserved for you personally, clients who do not honour their appointments or fail to provide the required notice that they are unable to attend may in our sole discretion forfeit the lesson fee for such lesson that is missed

Please note:

(1) A message left on an answer phone or voicemail is not considered as satisfactory notice; and that emails are not a valid form of cancellation as they are only checked periodically and your notice may be missed

(2) The Richmond Forever Dance offices are closed at weekends from 2.45pm Saturday to 1pm Monday. Notice for lessons booked on Mondays must be received before close of business Saturdays to be considered valid cancellation notice.

This policy is in place to make sure we give the best possible service to all our students.

Teachers

Forever Dance will endeavour to provide consistency with teachers on a week to week basis for the instruction of Group & Private Lessons/Appointments. The suitability and subsequent appointment of a teacher shall be at the absolute discretion of Forever Dance at all times. Should a teacher start to teach a course but fail to complete the full course of lessons, which have been paid for, this will not constitute grounds for full or part refund of fees as long as Forever Dance find a suitable replacement teacher to teach the remainder of the course. Should Forever Dance not be able to find a suitable replacement teacher, a credit will be offered towards the cost of a future course once a suitable teacher has been found. It remains at the absolute discretion of Forever Dance to offer the alternative of a refund in such circumstances. Teachers and appointments/classes are subject to change without notice. Forever Dance reserves the right to cancel classes if necessary.

 
 Personal Agreement

You represent and warrant to Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd that:

(a) you are in good health and know of no medical or other reason why you cannot participate in the classes, appointments and events.

(b) any questions concerning your health and your ability to participate in the classes, appointments and events at Forever Dance have been discussed with your doctor, or will be discussed with your doctor, before you participate in the said events, classes and appointments.

(c) You acknowledge to, and agree with Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd that:

(i) you are responsible for your own health and will inform your doctor and Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd if you experience any changes in your health while you participate in the classes, appointments and events; and

(ii) you are responsible for, and will, inform Forever Dance of any physician-directed exercise modifications or restrictions, all prescription medications, non-prescription medications that may adversely affect your ability to participate on an ongoing basis, during the classes, appointments and events; and

(iii) neither Forever Dance nor any of their employees or contractors are health care practitioners or otherwise providing a health service and, consequently, none of them can be expected to diagnose, recognize or treat individual health problems that you may experience (or have experienced) prior to, or, during your participation in the classes, appointments and events and/or whilst you are obtaining the Services.


General

Forever Dance Franchising Pty Ltd, Forever Dance Pty Ltd and G & E Forever Dance Pty Ltd reserves the right to alter these terms and conditions at any time without prior notification.


Refunds and remedies–services

Regretfully, we are unable to refund or credit any sessions if you change your mind about the services you asked for. In exceptional cases you can choose to cancel your services and transfer your remaining credit into a gift voucher or transfer your credit to another Forever Dance client. Students must notify Forever Dance in writing at This email address is being protected from spambots. You need JavaScript enabled to view it. for Richmond studio and that they would like a gift voucher or their remaining services to be transferred and provide Forever Dance with the new student's name and contact information. Forever Dance takes its reputation and customer service very seriously and we appreciate any and all feedback on issues you may have experienced whilst at our studios. We always appreciate the opportunity to address any concerns you may have and remedy them.


Acknowledgement of Waiver

I acknowledge and represent that I have fully informed myself of the content of these terms and conditions including the waiver, releases and indemnities I am providing in favour of Forever Dance by reading before giving my consent and agreement, and I confirm that I agree to this document as my own free act and deed; no oral representations, statements, or inducements have been made. I further state that I am at least eighteen (18) years of age and am fully competent to consent to these terms and conditions and to give the releases, waivers and indemnities contained within them; and that I execute these terms and conditions for full, adequate, and complete consideration fully intending to be bound by the same.

By attending Forever Dance you are agreeing to these terms and conditions. If the participant is under age 18, a parent or guardian must sign a consent form on their behalf.